This guide explains how to execute an internal transfer using Biconomy’s mobile app, allowing you to send cryptocurrency to another Biconomy user via their email address, phone number, or UID. Internal transfers are instant, secure, and fee-free.
Key Features of Internal Transfers
• Simple Process: Quickly transfer funds using the recipient’s email, phone number, or UID.
• Instant Processing: Transfers are completed instantly.
• Zero Fees: Internal transfers are free of charge.
How to Perform an Internal Transfer?
Step 1: Access the Withdrawal Page
1. Open the Biconomy App and log into your account.
2. Tap “Assets” at the bottom of the screen.
3. Select “Withdraw”.
Step 2: Select Cryptocurrency
1. Use the search bar to find the cryptocurrency you want to transfer.
2. Tap on the selected cryptocurrency to proceed.
3. Choose “Internal Transfer” as the withdrawal method. This option is specifically for transferring funds to another Biconomy user.
Step 3: Enter Transfer Details
1. Recipient Information: Choose one of the following recipient information types:
• Email: Enter the recipient’s registered Biconomy email address.
• Phone Number: Enter the recipient’s registered phone number.
• UID: Provide the recipient’s UID (Unique User ID).
2. Amount: Enter the amount of cryptocurrency you want to transfer.
Step 4: Verify and Complete the Internal Transfer
1. Review transfer details carefully to ensure the recipient’s information, cryptocurrency type, and amount are correct.
2. Complete the security verification process (e.g., enter 2FA code or confirm via email/SMS).
3. Tap “Submit” to finalize the internal transfer.
Tips for a Successful Internal Transfer
• Double-check details: Always verify the recipient’s email, phone number, or UID to avoid errors.
• Ensure sufficient balance: Confirm that your account has enough funds for the transfer.
• Enable security features: Activate two-factor authentication (2FA) to enhance security.
• Verify account status: Complete the necessary account verification to access internal transfer functions.
Frequently Asked Questions (FAQ)
1. How long does an internal transfer take?
Internal transfers are processed instantly. The recipient will receive the funds as soon as you confirm the transaction.
2. Are there any fees for internal transfers?
No, internal transfers on Biconomy are completely free.
3. Can I cancel an internal transfer?
No, once an internal transfer is confirmed, it cannot be canceled. Always double-check the recipient’s details before proceeding.
4. What information is required to complete an internal transfer?
You need the recipient’s email address, phone number, or registered UID on Biconomy.
5. What happens if I enter the wrong recipient UID, email, or phone number?
If the funds are sent to the wrong recipient, the transaction cannot be reversed. Please verify all details carefully before confirming the transfer.
For further assistance, please contact Biconomy Customer Support.