1. Check the Official Announcement
First, review the exchange’s official announcement to understand the reasons, timeline, and handling plan for the delisting. Common reasons for delisting include:
• Project shutdown or loss of liquidity
•Regulatory compliance issues (e.g., violation of local laws)
•Technical risks (e.g., security vulnerabilities)
• Low trading volume or insufficient market demand
Key information to check:
• Withdrawal deadline
• Token swap or redemption options (if available)
• Whether self-custody withdrawal to a private wallet is supported
2. Check for Token Swap or Redemption Options
Some exchanges provide swap or compensation plans, such as:
•1:1 token swap for a new token (if the project migrates to a new token or blockchain)
•Buyback with USDT or another stablecoin (exchange offers a fixed redemption price)
• Automatic settlement at market price
Solution:
•Act quickly to exchange or withdraw your funds before the deadline
• If wallet withdrawal is supported, transfer your funds immediately
3. What If the Assets Are Still in Your Account but Withdrawals Are Suspended?
If your tokens are still in your account but withdrawals are suspended, consider the following:
Option 1: Contact Customer Support for Special Processing
• Some exchanges may manually process withdrawals, but you may need to provide identity verification and wallet details
•When contacting customer support, provide:
•Your account details (UID, registered email, or phone number)
• Token name and amount
•Your withdrawal address (ensure it supports the token’s blockchain network)
• A screenshot of the exchange announcement (if applicable)
Option 2: Wait for Further Official Updates
•In some cases, withdrawals are only temporarily paused and may reopen later
•Monitor official announcements instead of taking impulsive actions
4. What If the Token Is Fully Delisted and Cannot Be Withdrawn?
If the exchange completely removes support for the token, try the following:
•Check the project’s website or community – Find out if the token is still supported on other exchanges or if the project has an official buyback program
•Use a Decentralized Exchange (DEX) – If the token is still active on the blockchain, you may be able to trade it on Uniswap, PancakeSwap, or another DEX
•Transfer to a private wallet – If withdrawals to an external wallet are still possible, move your tokens to MetaMask, Trust Wallet, or another self-custody wallet and wait for future trading opportunities
5. How to Avoid Similar Issues?
• Regularly check exchange announcements to handle delistings in advance
• Avoid holding niche or low-liquidity tokens – Stick to major cryptocurrencies to minimize risk
•Prioritize self-custody – Store your assets in a decentralized wallet instead of leaving them on an exchange to avoid sudden policy changes affecting your funds
Conclusion
If withdrawals are still available, withdraw immediately
If withdrawals are suspended, contact customer support or wait for updates
If the token is fully delisted, check for other exchange support or try OTC trading