What is KYC?
KYC (Know Your Customer) guidelines for financial services require that professionals make an effort to verify the identity, suitability and risks involved, in order to minimize the risk to the respective account.
Why is KYC required?
KYC is necessary to improve security compliance for all traders. Biconomy uses KYC to identify customers and analyze their risk profiles. This verification helps stop money laundering and financing of illicit activities.
How to Submit a Request for Business KYC Verification?
To proceed with the Business KYC verification, please kindly submit all the required documents via our secured portal - Business KYC Verification by clicking the “Verify Now” button.
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Entity Name
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Registration Number
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Date of Incorporation
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Registration Address(Include Detailed Address, City, Country)
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Nature of Business
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Business License(Upload JPEG, PNG, or PDF format,no more than 5MB)
- Make sure your Business name, number and address are clearly
Once the documents are verified by Biconomy, there will be no restrictions on your extractions.
What are the daily withdrawal limits after my company completes Business KYC Verification?
Please refer to the following withdrawal limits for each KYC level:
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KYC Level |
Non-KYC | Business KYC |
| Daily Withdrawal Limit | 0.05 BTC/24h | Unlimited |
Can I have both Individual and Business KYC verified at the same time on a single account?
No. You can only verify one type of KYC per account. If you would like to verify for Business KYC, we will remove your Individual KYC status after approval. If you need an Individual KYC-verified account for more trading products and service usage, you may register another Biconomy account and attempt to complete Individual KYC verification again.
How should I contact customer support if I have questions that need to be clarified before submitting the documents?
You may write to us at support@biconomy.com and we will assist with your inquiry as soon as possible. Alternatively, you may also reach out to our 24/7 live chat support.
Note: Business KYC applications can only be submitted via our Business KYC Portal. We will not process the documents submitted via email. If you do not have a Biconomy account, you need to register a new account and submit the documents via the portal.
How will the company and individual information submitted be used?
The information you submit will be used to verify the identity of the company and individual(s). We will keep company and individual documents confidential.
What kind of Proof of Identity documents are accepted?
Biconomy only accepts documents issued by your country of origin which contain the following information: photo, name, date of birth, document number, date of issue. These include passport, identity card, Student Visa, Working Visa, residence permits, driving licenses, or Travel Visa are not accepted.
Do Service Restricted Country prohibitions only apply to the Company's registered address?
No. Service Restricted Country proscriptions apply not only to the entity's registered country, but also the nationality or residency of UBO. The verification result may vary, depending on the nature of the institution as well as the shareholding structure. Biconomy reserves the right to make the final decision on verification approval.
How long does the business KYC verification process take?
Generally, the business KYC verification process takes approximately 3-5 business days. Due to the complexity of information verification, Business KYC verification may take longer.
What should I do if the KYC verification process is unsuccessful for more than one week?
If you encounter any issues with KYC verification, kindly contact us by submitting a case to our Customer Support. Once you have submitted the case, you’ll receive an automated email with the case number stated. The relevant team will reach out to you within one (1) working day.
For Individual KYC verification information, please refer to Individual KYC FAQ.