FAQ
Account & Security
- How to Unbind Your Biconomy Phone Number!
- Why Am I Not Receiving Biconomy Notification Emails?
- How to Resolve the Issue of Not Receiving Biconomy Account Verification SMS
- Biconomy Account Security Guide: How to Bind, Change, or Unbind Your Registered Email
- How to Unbind Your Google Authenticator?
- How to Fix the “Incorrect Google Authenticator Code” Issue?
Identity Verification (KYC)
Deposit & Withdrawal
- Why hasn’t my deposit been credited to my Biconomy account?
- How to Handle Deposits to the Wrong Contract Address?
- How to Handle Deposits to an Expired/Old Address?
- Why Is My Asset Frozen?
- How to Handle Asset Delisting and Withdrawal Suspension?
- How to Handle a Withdrawal Issue Due to a Missing or Incorrect Tag/Memo?
Trading Related
- Copy Trading Guide
- New Feature for Copy Trading: Position Ratio Copy Trading Mode!
- Cross Margin vs. Isolated Margin & Margin Calculation
- How to Set Take Profit (TP) and Stop Loss (SL) Orders in Biconomy Contract Trading?
- What Are Index Price, Mark Price, and Last Price?
- Contract Trading Fees, Limits, and Rules
Biconomy Events and Rewards
Biconomy Related Agreements
- Biconomy Contract Trading Risk Disclosure
- Regulatory Request Guide
- Biconomy Insights Community Guidelines
- Biconomy External Threat Intelligence Handling Standards
- Biconomy Range Hunter Investment Product User Agreement
- Biconomy API Key Usage Terms