This guide provides a step-by-step walkthrough for withdrawing cryptocurrency from Biconomy via the website. Please follow the instructions carefully to ensure a smooth and secure withdrawal process.
Important Notes
• Double-check the wallet address before submitting the withdrawal request. Cryptocurrency withdrawals are irreversible, and incorrect addresses may result in fund loss.
• Confirm withdrawal fees and supported networks for your chosen cryptocurrency to avoid unnecessary transaction failures or delays.
How to Withdraw Cryptocurrency from Biconomy?
Step 1: Access the Withdrawal Page
1. Log in to your Biconomy account and click on the “Wallet” icon in the top-right corner.
2. From the dropdown menu, select “Withdraw”.
Step 2: Select the Cryptocurrency
1. Use the search bar to enter the name of the cryptocurrency you wish to withdraw.
2. Select the desired cryptocurrency to proceed to the next step.
Step 3: Enter Withdrawal Details
1. Enter the Wallet Address
• Ensure the wallet address matches the selected blockchain network (e.g., ERC-20, BEP-20).
• If your wallet supports QR code scanning, you can use it for quick and accurate input.
2. Select the Withdrawal Network
• Ensure the selected network is compatible with the recipient wallet.
3. Enter the Withdrawal Amount
• Specify the amount you wish to withdraw.
• The system will display applicable transaction fees and the final amount to be received, which depends on the selected cryptocurrency and blockchain network.
Step 4: Confirm Withdrawal Information
1. Carefully review all withdrawal details (cryptocurrency type, wallet address, network, and amount).
2. Click “Withdraw” to submit the request.
3. Complete the security verification, which may include:
• Email confirmation
• Google Authenticator (2FA) code
• SMS verification code
Step 5: Track Withdrawal Status
1. Once the withdrawal request is submitted, go to the “Assets” page and click “Wallet Transaction History” to view transaction details.
2. You can check the status of all transactions in the list, with common statuses including:
• Processing (Waiting for blockchain confirmation)
• Completed (Withdrawal successful)
• Failed (Withdrawal unsuccessful)
Tips for a Successful Withdrawal
• Ensure the recipient wallet supports the selected cryptocurrency and network to prevent transaction failures.
• Check for blockchain network congestion by tracking the transaction status on a blockchain explorer to anticipate possible delays.
• Maintain sufficient account balance, as withdrawal transactions require a gas fee (miner fee)—make sure you have enough funds to cover the fee.
Frequently Asked Questions (FAQ)
1. What is the minimum withdrawal amount on Biconomy?
• Each cryptocurrency has different minimum withdrawal limits. You can check the specific withdrawal limit on the withdrawal page after selecting your cryptocurrency.
2. How much is the withdrawal fee?
• Withdrawal fees vary depending on the selected cryptocurrency and network. The exact fee will be displayed on the withdrawal page before confirmation.
3. How long does it take to withdraw cryptocurrency?
• Most withdrawals are processed within minutes, but delays may occur due to:
• Blockchain network congestion
• Additional security reviews
4. What if I enter the wrong wallet address?
• Cryptocurrency withdrawals are irreversible. If funds are sent to the wrong address, they cannot be recovered. Always double-check the wallet address before submitting your withdrawal request.
5. Do I need to complete KYC verification before withdrawing?
• KYC is not mandatory, but we highly recommend completing KYC verification for increased security and a smoother withdrawal process.
6. What is 2FA, and why is it required for withdrawals?
• Two-Factor Authentication (2FA) is a security mechanism that requires an additional verification step before completing withdrawals.
• Biconomy may ask for a Google Authenticator code, SMS verification code, or email verification to prevent unauthorized transactions.
7. Can I withdraw funds without linking an email or phone number?
• No. For security reasons, users must bind an email or phone number for identity verification before making withdrawals.
Final Reminder
Before withdrawing cryptocurrency, always verify the withdrawal address, network type, and applicable fees to ensure a successful transaction. If you encounter any issues, feel free to contact Biconomy Customer Support for assistance.