FAQ

Beginners Guide

• Download and Register Biconomy (App/Web)
• Resolving System Issues on the Biconomy App
• Understanding and Restoring Your Withdrawal Function
• How to download Biconomy app (latest version for iOS)
• Biconomy Earn Purchase Agreement
• Referring New Traders to Biconomy to Earn Bonus!

See all 8 articles

Account Management

• How to Resolve SMS Verification Code Issues
• Linking Google Authenticator-APP
• Linking Google Authenticator-WEB
• FAQ — Individual KYC
• FAQ — Business KYC
• How to Complete Individual Identity Verification (KYC)

Crypto Deposits/Withdrawals

• Frequently Asked Questions about Deposit Not Arriving in Account
• What should I do if I deposited the wrong address on Biconomy?
• Why can't I receive Biconomy's notification email?
• What If I made a wrong deposit?

Security

• Announcement on the update of risk control agreement
• Announcement on Abnormal Transaction Supervision Standards and Handling Procedure
• About Anti-Phishing
• How to delete your account?

About Us

• About BIT token
• About Team
• Terms of service
• Privacy policy
• About Biconomy